Fraud Alert: Scammers Posing as Advanz CU

Scammers are getting bolder and more believable. Recently, members have reported receiving text messages claiming there was fraud on their Advanz Credit Union card, asking them to click a link to verify information. In some cases, these messages even appear to come from our phone number.

Let us be clear: these messages are not from us.

What you need to know:

• We will never ask for your personal information such as your account number, PIN, or online banking login through text, phone, or email.
• Do not click on links in unexpected messages, even if they look like they’re from Advanz CU.
• Never share sensitive information with someone who contacts you out of the blue.
• When in doubt, hang up and call us directly at 502.429.4955.

Want real alerts from us?

You can set up card alerts and text notifications that come directly from Advanz. These are the only alerts you should trust for real-time account updates:

• Enroll in Online Banking Alerts to get notified about transactions, balances, and more
• Set up Card Alerts to track card activity and stay in control

Fraudsters are counting on you to react quickly without thinking. Take a moment to double-check. Your safety comes first.

If something doesn’t feel right, trust your instincts. It’s always better to verify.