Contact Us

How to Contact Us

Phone	(502) 429-4955 or (800) 288-5228
Info Teller	(502) 429-4955 or (800) 288-5228 and press 1
FAX	(502) 429-8508
Email	mail@AdvanzCU.org
Mailing Address	PO Box 22289, Louisville, KY 40252-0289

View Locations & Hours

Lost or Stolen Card Phone Numbers

• If your Debit Card is lost or stolen day or night, call 502-429-4955 and press option 4 then option 2.
• If your Credit Card is lost or stolen day or night, call 502-429-4955 and press option 3 then option 3.

Member Complaints

Our Supervisory Committee will deal with any member complaints. Please send correspondence to:

Advanz Credit Union
Supervisory Committee
PO Box 22143
Louisville, KY 40252-0143

Do not mail deposits or any other mail to this address.