COVID-19 has impacted normal life for all of us. Advanz wants you to know that we understand the challenges you are facing, and we are here for you.
As of Wednesday, July 8, we have select branch lobbies open for business.
As we have been doing since the start of the pandemic, Advanz remains committed to providing a safe and healthy workplace for all staff, members, and visitors. To ensure we continue to provide these measures, we have established the following guidelines in order to allow us to safely reopen some of our lobbies.
While we are happy to be reopening some of our branch lobbies, we do recommend members continue to conduct Advanz banking and communication needs through the use of branch drive thru lanes and ATMs, Online and Mobile Banking, email and telephone.
We appreciate your patience and understanding as we have been working hard to ensure our staff & members are taken care of during these trying times.
Because of the events in downtown Louisville, our Downtown branch in the Court House Annex Building will remain closed until further notice. We will continue to assess the downtown situation each week to consider the reopening of the branch as our employees’ and members’ safety is our top priority. We will inform you when this branch is set to reopen. Should you wish to visit a branch, you will be able to do so at our five opened branches listed above during their regular business hours as of Wednesday, July 8.
We encourage you to continue utilizing our virtual products and services from wherever you are during this time:
Rest assured that your deposits are safe, secure, and insured up to $250,000 by the NCUA, a U.S. Government Agency. Advanz is a well-capitalized financial institution, owned by members. We have been here for over 50 years for members in good times and bad and we will be here for you too in the future.
Questions? Call us at 502.429.4955 with any questions you may have. We also have some financial relief options if your job has been impacted by COVID-19.